Regulation Matters: a CLEAR conversation

When healthcare professionals intentionally harm or kill patients in their care, it shatters the public trust in the healthcare system, healthcare professionals, and their regulators. Lara Kinkartz with Weirfoulds LLP, Christine Braithwaite with the Professional Standards Authority in the UK, and David Benton with National Council of State Boards of Nursing discuss the impacts of such cases, processes and strategies regulators can put in place to help minimize the chances of intentional harm, and ways regulators can navigate the increased public scrutiny that results from such cases. This podcast episode is a lead-in to a session at CLEAR's Annual Educational Conference, September 18-21, 2019 in Minneapolis, Minnesota, that will further explore case studies and strategies.

Transcript: html (https://www.clearhq.org/page-1860614) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode20_Cases_Intentional_Harm_
082619_transcript.pdf)

Mental health is a far-reaching issue in society and has numerous implications for professional regulation. Mark Pioro and Jenna Smith with the College of Registered Psychotherapists of Ontario and Dean Benard with Benard & Associates explore the issue of accommodating mental health in the regulatory investigations process. They discuss the relevance of mental health to the work of a front-line regulatory investigator, issues that can arise when a participant in the investigation has a mental health challenge or condition, legal principles that apply to these situations, and strategies regulators or investigators can adopt to resolve dilemmas and accommodate individuals dealing with mental health difficulties during the investigation process. This podcast episode is a lead-in to a session at CLEAR's Annual Educational Conference, September 18-21, 2019 in Minneapolis, Minnesota, that will further explore case studies and strategies.

Transcript: html (https://www.clearhq.org/page-1860612) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode19_Mental_Health_Investigation_Process_
081319_transcript.pdf)

The approach that regulators have taken regarding social media has evolved over the years, with more regulators conducting social media searches on applicants during the licensing process. Information found on social media can be used to aid an investigation, and the number of investigations that are centered on regulated professionals' misuse of social media has increased. How does this influence public confidence in regulators, and how do regulators take into account public expectations? How do regulators handle social media evidence and commentary during prosecutions? This podcast episode is a lead-in to a session at CLEAR's Annual Educational Conference, September 18-21, 2019 in Minneapolis, Minnesota, that will further explore the utility, legality and practicalities of relying on non-traditional sources of information, such as online and social media content, both in the registration process and investigations.

Transcript: html (https://www.clearhq.org/page-1860608) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode18_Social_Media_
070919_transcript.pdf)

Sarah Wennik, content development manager with Pearson VUE and chair of CLEAR's Examination Resources and Advisory Committee, talks about what a content developer is; how their role differs from the role of a psychometrician; the skills needed to be a successful content developer; and examples of the tasks a content developer is responsible, working in partnership with psychometricians, subject matter experts and test sponsors.

A session at the 2019 CLEAR Annual Educational Conference will address further details about remediating test items with poor statistical performance and give attendees a chance to take on the role of a content developer and work on example items.

Transcript: html (https://www.clearhq.org/page-1860601) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode17_content_Developer_
061119_transcript.pdf)

Bill Brigman with Solutions for Information Design, Michael Behm with Stateside, and Sara Appel with the Multi-state Collaborative on Military Credit share updates on various programs, initiatives and legislation to aid service members in transitioning to civilian careers through credentialing and military credit opportunities. They discuss the COOL programs, recognition of equivalent military training, licensure fee reductions or waivers, licensure compacts, Pathways legislation, licensure endorsement and temporary licenses for military spouses, applying military training toward college credit, and career readiness programs.

Websites:
www.cool.army.mil
www.cool.navy.mil/usn/index.htm
www.cool.navy.mil/usmc.index.htm
www.amcaexams.com/military/air-force-cool/
www.mhec.org/convening/multi-state-collaborative-military-credit

Transcript: html (https://www.clearhq.org/page-1860599) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode16_Military_Credentialing_
051419_transcript.pdf)

Elizabeth Witt, chief consultant and psychometrician with Witt Measurement Consulting, talks about what a subject matter expert (SME) is; the role of SMEs in job analysis, standard setting, and item writing; qualifications of an SME; SME recruitment; and communication with SMEs. She gives advice on how to ensure that SMEs are engaged and how to handle challenges involved in managing SMEs.

Transcript: html (https://www.clearhq.org/page-1860590) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode15_Working_with_SMEs_
040919_transcript.pdf)

Donna Mooney Haywood, retired manager of regulatory affairs at the North Carolina Board of Nursing, shares her perspective, gained from 30+ years of regulatory experience, about substance abuse by licensed healthcare practitioners. She discusses the higher standard to which licensees are held, her views on alternative to discipline programs, and the difference in approach to handling practitioners misusing prescription drugs versus street drugs.

Transcript: html (https://www.clearhq.org/page-1860586) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode14_Practitioner_Substance_Abuse_
031219_transcript.pdf)

The College of Registered Nurses of Manitoba undertook research on practice hours, or currency hours, to determine any correlation between practice hours and continuing competence. Deb Elias discusses the research methodology, the findings and interest in future collaborative research. This podcast episode is related to a CLEAR Resource Brief, "Establishing Evidence for Regulatory Policies: A Method and Case Example," by Deb Elias, Jill Tomasson and Leanne Worsfold.

Transcript: html (https://www.clearhq.org/page-1860583) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode13_Research_Practice_Hours_
021219_transcript.pdf)

Douglas Bilton, Assistant Director of Standards and Policy with the Professional Standards Authority in the UK, shares current research interests at the PSA. He discusses PSA's goal of linking the academic world and the world of regulatory practice to encourage research that helps to establish professional regulation as an evidence-led area of public policy. Recent and current research topics include applying the concept of Counterproductive Work Behaviour to help understand why healthcare professionals sometimes don't follow standards, creating a risk calculator to advise on the right form of regulation or alternatives to regulation, and researching the idea of constructive distrust to determine what makes patients feel comfortable or inhibited about playing a part in their own care.

Transcript: html (https://www.clearhq.org/page-1860577) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode12_PSA_Research_
010819_transcript.pdf)

Griffin Pritchard, public information specialist with the Alabama Board of Licensure for Professional Engineers and Land Surveyors, provides some tips on finding opportunities to tell your agency story in a new way to your audience. He discusses targeting your message to different audiences, leveraging branded merchandise, communicating via social media, and developing strategies for boards with a small staff or small budget.

Transcript: html (https://www.clearhq.org/page-1860575) or

PDF (http://clearweb.drivehq.com/podcast_transcripts
/CLEAR_podcast_episode11_Marketing_Tips_
121118_transcript.pdf)