CLEAR’s podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics. 1) CLEAR is a place for novel, thoughtful, non-partisan debate, undertaken inclusively and respectfully. Those who contribute to the debate speak in their own capacity, and do not necessarily represent the view(s) of CLEAR. 2) CLEAR provides a space in which contentious issues can be safely and respectfully discussed, grounded in a sound body of professional regulatory knowledge. 3) Acting in the public interest, regulations, and the views of regulators and the wider public, evolve over time. Discussions at CLEAR reflect this evolution of thinking, encompassing a wide variety of considered opinion. Music clips: ”Someone Else” by Full Power Music, licensed through Adobe Stock
Episodes
6 hours ago
6 hours ago
31 min
Unlicensed practice poses significant risks to consumers and presents regulators with the challenge of identifying activity that often occurs outside the regulated system. This conversation with Wendy Moir, CEO of Ontario's Home Construction Regulatory Authority (HCRA), explores how regulators can use complaints, data, partnerships, and risk-based approaches to identify and respond to unlicensed activity, while also recognizing the important role of consumer education in preventing harm. The discussion highlights how enforcement and education can work together: enforcement can identify emerging issues and inform public education, while increased consumer awareness can generate valuable intelligence and help identify problems earlier. The conversation also considers the challenges of measuring deterrence, adapting to changing digital information environments, and making license verification easy for the public. Ultimately, the episode offers practical lessons for regulators seeking to strengthen consumer protection by connecting enforcement, education, and proactive oversight.
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