CLEAR’s podcast is a resource in the field of professional and occupational regulation to help stakeholders stay current on new developments and hear diverse opinions on a broad range of topics. 1) CLEAR is a place for novel, thoughtful, non-partisan debate, undertaken inclusively and respectfully. Those who contribute to the debate speak in their own capacity, and do not necessarily represent the view(s) of CLEAR. 2) CLEAR provides a space in which contentious issues can be safely and respectfully discussed, grounded in a sound body of professional regulatory knowledge. 3) Acting in the public interest, regulations, and the views of regulators and the wider public, evolve over time. Discussions at CLEAR reflect this evolution of thinking, encompassing a wide variety of considered opinion. Music clips: ”Someone Else” by Full Power Music, licensed through Adobe Stock
Episodes
Tuesday Jan 19, 2021
Tuesday Jan 19, 2021
Caroline Miller with Tyler Technology and James Collins with Microsoft talk about regulatory modernization, highlighting the difference between a refresh or update and a transformation. They advise to avoid recreating the old system in the new system but instead adopt the new system from the consumer/public's perspective. They talk about the need for government to move to delivery of services as an enterprise rather than individual agencies.
Challenges and tips they offer include setting a vision of where you are, where you want to be, and the case for why you want to get there; defining requirements of your new system and determining if it's a technology need or a change in process need; employing change management skills and patience for adult learners who need to unlearn before they can learn new skills; planning in resources to augment your team so you can focus on this large project; and having a good communication plan and common nomenclature between the agency and the technology vendor.
Transcript: html (https://www.clearhq.org/page-1860699) or
PDF (http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode37_Regulatory_Modernization_
011921_transcript.pdf)
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.